Data recovery from USB flash drive and memory card

Datenretter Schweiz recovers data from flash media devices, regardless of whether they are physically damaged or not (anymore) recognized by computers, cameras and other devices.

Any kind of data loss

Physical and electronic damage, fire/water damage, deleted data, formatting.

All flash memory

USB Flash Drive, SD Card, Micro SD, SDHC/SDXC, Memory Duo/PRO Duo, Micro M2, CompactFlash I/II, etc.

All brands

Adata, Agfaphoto, Corsair, Delock, Disk2go, Emtec, Goodram, Hama, HP, Intenso, Kingston, Nikon, Philips, PNY, Samsung, SanDisk, Transcend, Verbatim, etc.

Most preventable damage to RAID data occurs within the first sixty minutes of a human-caused failure.

Examples include the replacement of incorrect hard disks or RAID controllers, forced online states of hard disks, incorrect initializations and failed rebuilds.

In such cases, it is important to stop all activities and not to make any further changes to the original configuration of the system or storage devices. RAID is the foundation for servers, network attached storage (NAS) and storage attached network (SAN), and it is often not obvious if RAID is the cause of a problem.

Clear indications
  • Error messages
  • Audible alarm
  • LED alarm indications of the NAS/server
  • Unusual drive noise

More subtle hints

  • Data or database corrupt
  • File access is not possible
  • Logical drives not available
  • Volume is failed
  • System speed
  • NAS/server connection is interrupted
Human behavior
  • Faulty replacement actions of hard disks in the RAID configuration.
  • Damage to the RAID due to the use of the wrong RAID controller.
  • Forcing the online state of hard disks.
  • Incorrect initialization of hard disks.
  • Failed recovery operations (rebuilds).
  • Using incomplete backups to restore to the same system.

Technical defects (HDD/SSD)

  • Age / operating hours (mechanical wear of the hard disk mechanics due to friction of the components).
  • Electronic defect of the data carrier
  • Inferior quality
  • Corrupt firmware or mapping table
  • Current overvoltage (short circuits, lightning strikes, etc.)
  • High heat generation inside the housing with poor or missing heat dissipation

No data, no costs

With us you don’t take any financial risk, because you only pay if we can recover your data.

Logical defect

Data deleted, formatted, partitioned, overwritten, etc.

Electronic & physical damage

Not recognized, missing formatting, broken, electronic damage, etc.

Electronic & physical damage - Monolith

Not recognized, missing formatting, broken, electronic damage, etc.

Economy for a flat rate

Duration: approx. 1 – 3 weeks

Free analysis within 72 hours **

495

995

1’195

Priority at a flat rate

Duration: approx. 4 – 7 working days

Free analysis within 72 hours **

695

1195

1’395

Business

Duration: approx. 1 – 3 working days

Analysis within 48 hours **
Analysis flat rate CHF 150

750 – 950 *

1’400 – 1’600 *

1’600 – 1’800 *

Emergency 24h

We start immediately and work for you
around the clock

Analysis as soon as possible **
Analysis flat rate CHF 300

1’000 – 1’100 *

2’000 – 2’500 *

2’200 – 2’700 *

Costs for data recovery

Deleted data

Deleted data | Overwritten data | Formatted disk

  • Economy for a flat rate 495

    Duration: approx. 1 - 3 weeks

Free analysis within 72 hours **

  • Priority at a flat rate 695

    Duration: approx. 4 - 7 working days

Free analysis within 72 hours **

  • Business 750 - 950 *

    Duration: approx. 1 - 3 working days

Analysis within 48 hours **
Analysis flat rate CHF 150
  • Emergency 1'000 - 1'100 *

    We start immediately and work
    for you around the clock

Analysis as soon as possible **
Analysis flat rate CHF 300

Defective data carrier

Technical defect | broken | not recognized

  • Economy flat rate 995

    Duration: approx. 1 - 3 weeks

Free analysis within 72 hours **

  • Priority flat rate 1'195

    Duration: approx. 4 - 7 working days

Free analysis within 72 hours **

  • Business 1'400 - 1'600 *

    Duration: approx. 1 - 3 working days

Analysis within 48 hours **
Analysis flat rate CHF 150
  • Emergency 2'000 - 2'500 *

    We start immediately and work
    for you around the clock

Analysis as soon as possible **
Analysis flat rate CHF 300

Defective disk - Monolith

Technical defect | broken | not recognized

  • Economy flat rate 1'195

    Duration: approx. 1 - 3 weeks

Free analysis within 72 hours **

  • Priority flat rate 1'395

    Duration: approx. 4 - 7 working days

Free analysis within 72 hours **

  • Business 1'600 - 1'800 *

    Duration: approx. 1 - 3 working days

Analysis within 48 hours **
Analysis flat rate CHF 150
  • Emergency 2'200 - 2'700 *

    We start immediately and work
    for you around the clock

Analysis as soon as possible **
Analysis flat rate CHF 300

All prices in CHF incl. 8.1% VAT for one data carrier each

Legend

* The costs always depend on the cause of the data loss or the type of damage to mechanical or electrical parts.

You will receive a precise and binding data recovery quote after the free analysis has been performed.

** The duration of the analysis depends on the type and condition of the data carrier.

Please note

In case of cancellation of the offer we charge a handling fee of CHF 50.00 plus VAT. CHF 25.00 shipping costs for the return of the data carrier. The analysis remains free of charge.

Demolition after order placement

If you cancel the order after you have already given us your consent to carry out the data recovery, we will charge 20% of the order amount if we have already started with the data recovery.

Your consultant
René Sidler

Your data in good and safe hands

We are aware of the responsibility when you entrust us with your data. Therefore, we always work according to the following criteria:

  • Your data enjoys all the highest priority and confidentiality
  • All recovered files will be deleted from our servers after copying them to the transport medium after 14 days at the latest.
  • Your data will not be opened by us at any time. Should it be necessary to open parts of your data due to a quality control, we commit ourselves to absolute confidentiality.
  • The recovered data is always sent or delivered to you encrypted.
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