Data recovery from smartphone and tablet
Any type of data loss
All operating systems
All brands
Most preventable damage to RAID data occurs within the first sixty minutes of a human-induced failure.
Examples include the replacement of incorrect hard disks or RAID controllers, forced online states of hard disks, incorrect initializations and failed rebuilds.
In such cases, it is important to stop all activities and not to make any further changes to the original configuration of the system or the storage devices. A RAID is the foundation for servers, Network Attached Storage (NAS) and Storage Attached Network (SAN), and it is often not obvious whether the RAID is the cause of a problem.
- Error messages
- Audible alarm
- LED alarm notifications from the NAS/server
- Unusual drive noises
More subtle hints
- Data or database corrupt
- File access is not possible
- Logical drives not available
- Volume has failed
- System speed
- NAS/server connection is interrupted
- Incorrect replacement actions of hard disks in the RAID configuration.
- Damage to the RAID due to the use of the wrong RAID controller.
- Forcing the online state of hard disks.
- Incorrect initialization of hard disks.
- Failed recovery processes (rebuilds).
- Use of incomplete backups to restore to the same system.
Technical defects (HDD/SSD)
- Age / operating hours (mechanical wear of the hard disk mechanism due to friction of the components)
- Electronic defect of the data carrier
- Inferior quality
- Corrupt firmware or mapping table
- Power surges (short circuits, lightning strikes, etc.)
- High heat generation within the housing with poor or no heat dissipation
No data, no costs
With us you don’t take any financial risk, because you only pay if we can recover your data.
Logical defect
Electronic & physical damage
The analysis costs are deducted 100% from the data recovery costs. No reimbursement of analysis costs if data recovery is not possible.
Costs for data recovery
Deleted data
Deleted data | Overwritten data | Formatted data carrier
-
Duration: approx. 1 - 3 weeks 1'000 - 1'550 *
Analysis costs CHF 500
payable in advance **
-
Duration of analysis:
approx. 1 - 3 weeks 1'000 - 1'550 *
The analysis costs are deducted 100% from the data recovery costs. No reimbursement of analysis costs if data recovery is not possible.
Defective device
-
Duration: approx. 1 - 3 weeks 1'550 - 2'050 *
Analysis costs CHF 500
payable in advance **
-
Duration of analysis:
approx. 1 - 3 weeks 1'800 - 2'500 *
The analysis costs are deducted 100% from the data recovery costs. No reimbursement of analysis costs if data recovery is not possible.
Please send us the unopened device including charging/power cable by parcel post or drop it off at our location.
Legend
* The costs always depend on the cause of the data loss or the type of damage to mechanical or electrical parts.
You will receive a precise and binding data recovery quotation after the analysis has been carried out.
** The duration of the analysis depends on the type and condition of the data carrier.
Your data in good and safe hands
We are aware of the responsibility when you entrust us with your data. Therefore, we always work according to the following criteria:
- Your data enjoys all the highest priority and confidentiality
- All recovered files will be deleted from our servers after copying them to the transport medium after 14 days at the latest.
- Your data will not be opened by us at any time. Should it be necessary to open parts of your data due to a quality control, we commit ourselves to absolute confidentiality.
- The recovered data is always sent or delivered to you encrypted.
